Questions, answered
FAQ
Everything you wanted to ask, and a few things you didn't.
Good questions only. (Bad ones welcome too.)
Ordering
How do I place an order?
Pick your piece, choose your size and color, add it to your cart and check out. You'll get an order confirmation by email right away.
Can I change or cancel my order?
Because every piece is made just for you, production starts quickly. If you need a change or a cancellation, email us at shaizohar32@gmail.com as soon as possible. If your order hasn't gone into production yet, we'll happily update or cancel it.
What payment methods do you accept?
All the payment options available at checkout are accepted. You'll see the full list on the checkout page.
Production & shipping
Why does my order take a few extra days?
Everything we sell is made to order. Production typically takes 2-5 business days, and then your order ships. It's how we avoid overproduction and waste.
How long does shipping take?
Once your order ships, standard delivery typically takes 3-8 business days in the US, 3-7 in the UK and EU, 3-10 in Canada, up to about 3 weeks in Australia, and 9-14 to other destinations. You'll receive a tracking link by email as soon as it's on its way.
Is shipping free?
It can be. US orders over $75 ship free (otherwise $5.99). Canada, the UK and the EU ship free over $75 (otherwise $9.99 to Canada and $7.99 to the UK and EU). Australia and other destinations ship free over $100 (otherwise $11.99 to Australia and $12.99 elsewhere). See our Shipping page for details.
Do you ship internationally?
Yes! We ship to the US, Canada, the UK, all 27 EU countries, Australia and more. Checkout is in US dollars.
Will I pay duties or taxes on delivery?
In the UK and EU, usually not, because most orders are made locally with VAT already handled. In Canada, GST/HST, duty or a carrier fee may apply depending on the order value. In Australia, orders under AUD 1,000 normally arrive with nothing extra to pay. Elsewhere, local import VAT or duties may apply depending on the order value. The full details are on our Shipping page.
Will my order arrive in one package?
Not always. Different items may be made in different places, so a multi-item order can arrive in separate packages. Each one comes with its own tracking.
Sizing
How do your pieces fit?
Most of our tees and sweatshirts have a relaxed, unisex fit. Our Size Guide explains how to measure, and every product page lists the exact measurements for that specific item.
I'm between sizes. What should I do?
Size up for a roomier, laid-back look; stay true to size for a classic fit. When in doubt, compare the measurements on the product page with a piece you already love.
Care
How do I care for my pieces?
Wash inside out in cold water on a gentle cycle, tumble dry low or hang dry, and don't iron directly on the print. Skip bleach and dry cleaning. Your piece will thank you by looking good for a long time.
Returns & exchanges
What if something is wrong with my order?
If your item arrives damaged, misprinted or defective, let us know within 30 days of delivery and we'll replace it or refund you, at no cost to you.
What if it doesn't fit?
Because every piece is made to order, size exchanges work a little differently. Read the full details on our Returns & Exchanges page.
Contact
How can I reach you?
Email us at shaizohar32@gmail.com or use the form on our Contact page. We usually reply within 1-2 business days.

